Digital Mortgage Platform
Context
In 2013, Switzerland had no fully online mortgage origination journey. The bank set out to launch the country’s first digital mortgage in partnership with a leading cantonal bank.
Action
Member of the steering committee; designed and refined the internal tooling and operating model. Simplified the application chain end-to-end and integrated the partner bank into the bank’s digital channels.
Impact
- Switzerland firstOnline mortgage
- Portfolio builtCHF 500M
- Cumulative revenueCHF 25M+
- DistributionMulti-bank network